How NOT to Get Ahead in Sales

Yesterday was my first official day of Spring Break. Although with this weather, it feels more like Winter Break. I decided to use my first day of vacation to run a few errands I have put off for the past couple of weeks. I needed to go to Richmond Centre to pick up some more shampoo, conditioner, and facial soap.

My first stop was the Clinique counter in the Bay to purchase my facial soap, then I ventured into the mall to buy my hair supplies. I decided to try a different store, as I was considering looking at a few different brands - I was open to making a change.

The store I went to had a sale on Redken products. Perfect, since that is the brand of shampoo and conditioner I use.

I started by looking at some of the OPI nail polish, and was immediately pounced on by the sales lady. I told I was just browsing the nail polish, but that didn't stop her from giving her spiel. She went on to tell me about the Redken deal, and I told that's what I am here for, but they didn't have the line I was looking for: Redken's smooth down for dealing with frizzy hair.

At that point, instead of leaving me alone, or offering to show my some other anti-frizz hair products, she started rambling on about all these other things I could buy... so I left the store.

She was so desperate to make a sale, she didn't even pay attention to the product I had come into the store to buy. Had she let me be, or showed me a different line of anti-frizz hair products, I would have bought something. But she didn't know when to quit. This isn't the first time I have walked away from a store because of an over-bearing sales person.

Let this be a lesson to all you desperate salespeople out there, if I say I'm browsing, leave me be. If I mention I am looking for a particular product, don't try and sell me something else.